Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 020 8430 7750, Monday to Friday between 8am and 8:30am. Every effort will be made to see these patients on the same day.

To request a routine appointment in the next 7 days:

• use our appointment request form, Monday to Friday 9am to 5pm. We will respond within 4 hours during opening times
• phone us on 020 8430 7750, Monday to Friday from 8am to 6.30pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6.30pm
• use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

People living in Waltham Forest are now able to make an appointment to see a GP in the evenings and at weekends.

Weekday evening GP evening appointments will be available Monday to Friday from 6:30pm to 9:30pm. Evening appointments will take place at a GP Practice in Leytonstone.

Appointments can only be booked by calling 020 8519 3999. Weekend GP appointments will be available Saturday and Sunday from 8am to 8pm.

GP appointments are available at three locations – Saturday Chingford 10am to 4pm (closed on Sunday) Leytonstone 10am to 4pm (closed on Sunday) Walthamstow 8am to 8pm.

8am to 8pm appointments can only be booked by calling 020 8519 3999. Booking line hours: Monday to Friday 12 noon to 8pm and Saturday to Sunday 8am to 6pm.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• use your NHS account (through the NHS website or NHS App)
• phone us on 020 8430 7750, Monday to Friday from 8am to 6.30pm
• reply CANCEL to your appointment reminder text message

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

If possible please try to telephone reception before 11:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.